Semper Gumby

“Semper Gumby” is the unofficial motto of the Marines.  It is a play on the phrase “Semper Fi”, which means always faithful.  Semper Gumby is a  reminder to embrace change and to embrace the best (and sometimes hardest) parts of the agile product management methodology.

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Bad Software is Easy

Bad software or bad products are really easy to make.  In fact, you don’t really have to try to make bad software.  If you don’t try, it will just happen by itself.

Like making moldy bread.

Nobody likes moldy bread.

Nobody Likes Moldy Bread

Sustainable Sources of Competitive Advantage

A great article from Collaborative Fund about 5 sustainable sources of competitive advantage.  My favorite was number 2 – Eat Your Own Dog Food.

Forty-seven percent of mutual fund mangers do not personally own any of their own fund, according to Morningstar. That’s shocking. But I suspect something similar happens across most businesses.

What percentage of McDonald’s executives frequent their own restaurant as a legitimate customer interested in the chain’s food, rather than a fact-finding mission? Few, I imagine. How many times has the CEO of Delta Airlines been bumped from a flight, or had his bags lost by the airline? Never, I assume.

The inability to understand how your customers experience your product almost guarantees an eventual drift between the problems a business tries to solve and the problems customers need solved. Here again, a person with a lower IQ who can empathize with customers will almost always beat someone with a higher IQ who can’t put themselves in customers’ shoes.

Bad Management is Sabotage

Middle managers, especially, can get in on the act. Those with white-collar jobs should pontificate, flip-flop, and take every decision into committee, says a section on ‘General Interference with Organizations and Production.’ “Bring up irrelevant issues as frequently as possible,” the OSS advises. Promote bad workers and complain about good ones. “Haggle over precise wordings… Hold conferences when there is more critical work to be done.”

-CIA Sabotage Field Manual

From Atlas Obscura.