We are writing to let you know that we are making some changes to our credit card loading options. Beginning April 16, 2015, if you want to use a credit card to fund your American Express Serve® Account, you will only be able to use an American Express®Card. Direct Deposit, debit, and all other funding options will remain unchanged.
If you do not have a credit card linked to your Account, this change will not impact you.
How this change may impact your Account
If you have a Discover, MasterCard or Visa credit card linked to your Account, please be advised that starting April 16, 2015 these cards will no longer be linked to your Account. Additionally:
- Any automatic recurring transactions with these credit cards will no longer be completed
- You will no longer be able to use a Discover, MasterCard or Visa credit card as a Backup Funding source
Other ways to fund your account
You can still add money to your account in many other convenient ways, including Direct Deposit, debit, and free cash reloads at the register at 27,000 CVS/pharmacy®, Family Dollar®, Walmart® and participating 7-ELEVEN® locations.
The American Express Serve Team
A new Vanilla Load Network poster found in a chain gas station. Text reads:
“Swipe Reload Now Available!
Easily Add Cash To Your Reloadable Prepaid Card Directly At The Register
What you Need* Swipe to Load**”
*Service fee applies. **Subject to cardholder load limits.
Vanilla Reload is provided by ITC Financial Licenses, Inc. ITC Financial Licenses, Inc. is licensed as a Money Transmitter by the New York State Department of Financial Services. Terms and conditions apply.
From the MyVanilla Terms and Conditions:
Reload at a Vanilla Reload Network Retailer
Up to $3.95 per reload transaction
Each Vanilla Reload Network Retailer may charge a transaction fee of up to $3.95 in addition to the amount being loaded – see the Vanilla Reload Network Retailer or contact us at 1-855-686-9513 for additional details. This fee must be paid to the Vanilla Reload Network Retailer in addition to the amount that you are adding to your Card and will not be charged to your Card.
Maximum load is $500