Asking the question because I am curious and I am sure someone will know this off the top of their head.
Thinking about big box retail. Some checkout clerks ask did you find everything you were looking for? Some don’t.
If they ask the question and you say yes, they will actually take the time to have someone find that item and ring it up for you.
Is it really economically profitable based on that one extra item to make the checker wait?
What am I missing?
Author: Jay Fisher
I'm a product guy focused on building great consumer experiences. Gathering quick feedback and building internal consensus by iteratively improving on minimally viable products. My background is in consumer products and finance, I greatly enjoy tackling the challenges involved in financial services and technical product management
I love making new professional acquaintances. Reach out (firstname.lastname@example.org) if you want to talk technology, business, product management, or agile.
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