Bad Mother’s Day Product

So I’m on 1800flowers.com perusing for a Mother’s Day gift.  When I click on the ‘Recipient’ drop down box, there’s a whole list of names there (pre-saved with addresses and all) from the last 10 years.

So…why – why would such a site save this information? I’m not interested in stroll down “my unstable past” memory lane.  Maybe 1800flowers is try to keep me accountable and show me, “Do you see.. do you like this.  Do you want this list to be longer?  We’re certainly not proud of the business you’ve give us.  We feel sorry for you”

– Andrew S.

Author: Jay Fisher

I'm a product guy focused on building great consumer experiences. Gathering quick feedback and building internal consensus by iteratively improving on minimally viable products. My background is in consumer products and finance, I greatly enjoy tackling the challenges involved in financial services and technical product management I love making new professional acquaintances. Reach out (public@jayfisher.info) if you want to talk technology, business, product management, or agile. View all posts by Jay Fisher